Redefining Quiet Luxury in London's Finest Spaces

Front-of-House expertise that reflects our commitment to people, integrity, and sustainability

At St James, we create seamless, welcoming, and professional front-of-house experiences that embody your organisation’s values. Driven by trust, collaboration, and excellence, we ensure every visitor and occupier receives exceptional service.

Our people-first approach sets us apart. We invest in industry-leading training and development, equipping our teams with the expertise to integrate seamlessly into your environment. Whether delivering concierge services, premium reception, or temporary placements, our professionals bring confidence, competence, and warmth to every interaction.

More than a front-of-house provider, we take a strategic, tailored approach—understanding your building’s logistics, anticipating client needs, and proactively managing challenges. Strong communication underpins our success, fostering lasting relationships and ensuring service excellence.

At St James, we don’t just provide a service—we become an extension of your team, dedicated to delivering outstanding experiences that elevate your business.

"We blend discreet, premium hospitality with a firm commitment to people, creating exceptional front-of-house experiences across London’s most prestigious buildings."

Managing Director

JULIE GORDON

Operation & Support Services Director

SANDRINE LEE

From first impressions to lasting connections, we craft environments where service excellence meets human touch

In conversation with our management team

We make people feel welcomed, valued, and effortlessly taken care of..

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Download our 2024 Gender Pay Gap Report to learn more about how St James is championing fairness, transparency, and equality in the workplace.